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MetaStock - Trading is Fundamental

Frequently Asked Questions (FAQs)

  1. What is Thomson Reuters MetaStock?

    Thomson Reuters MetaStock is a software program that is designed to help you make better decisions about when to buy and sell in the stock, FOREX, futures, and commodities markets.
  2. What is the difference between End-of-day and Real-Time?

    Real-time traders use intra-day data (prices that are constantly updating throughout the day) to make decisions about when to buy and sell during the trading day, this also allows you to look at different time frames (examples, 1 Min, 8 Min, 30 Min etc.). End-of-day traders access their data (Date, Open, High, Low, Close, Volume, and Open Interest) for the day after the markets have closed. We have products designed specifically for each type of trader.
  3. What is QuoteCenter (for use with MetaStock 7.2 - MetaStock 11)?

    QuoteCenter is a software and data module that receives real-time data provided by Thomson Reuters. QuoteCenter can be used by itself or the real-time data can be used to power MetaStock Pro.
  4. What is MetaStock XENITH?

    MetaStock XENITH is a software and data module that empowers you with advanced, fully customizable analytical capabilities, and comprehensive cross asset data.
    It gives you a full breadth of global, economic, and critical market news to help you quickly identify the best ways to use and manipulate information.
  5. If I'm a professional trader, can I use MetaStock XENITH?

    No, MetaStock XENITH is only for Non Professionals as defined by the New York Stock Exchange: Nonprofessional Subscriber means any person who is not: (i) registered or qualified with the Securities and Exchange Commission, the Commodities Futures Trading Commission, any state securities agency, any securities exchange or association, or any commodities or futures contract market or association; (ii) engaged as an investment advisor; nor (iii) employed by a bank or other organization exempt from registration under Federal and/or state securities laws to perform functions that would require him or her to be so registered or qualified if he or she were to perform such functions for an organization not so exempt. If you are a Professional, please contact Thomson Reuters Business Direct for the appropriate market data platform at 1-800-435-0101 (Select Option 6) in North America; or click here for international contact numbers .

  6. What is Thomson Reuters DataLink?

    Thomson Reuters DataLink is an end-of-day data service that provides the following data fields for a symbol: Date, Open, High, Low, Close, Volume, and Open Interest. The historical data goes back at least 15 years, often times with more. There are many different software programs that are compatible with Thomson Reuters DataLink using the Downloader program.
  7. What is the difference between Thomson Reuters MetaStock Pro and Thomson Reuters MetaStock?

    MetaStock Pro - Premium technical analysis and charting software product for real-time traders.
    MetaStock End-of-Day - Award winning analysis program that is designed to help you make decisions about when to buy and sell in the stock, FOREX, futures, and commodities markets based on end-of-day data.

  8. What is the difference between the subscription version of MetaStock and the purchase version of MetaStock?

    MetaStock can either be subscribed to on an ongoing basis or purchased outright. The subscription includes the MetaStock software and accompanying data feed and can be paid for on a monthly or yearly basis. If the subscription is cancelled, neither the software nor the data feed are accessible.

    The purchase version contains the MetaStock software only and is purchased for a one-time charge. The software is always accessible because you own it and have paid for it outright but would not allow you to plot any data without an active data subscription. With this option, you will have to sign up for a data feed separately to run data into the program. Our sales department can help you decide which option is best for you.
  9. What data feed do you need for Thomson Reuters MetaStock Pro?
    MetaStock Pro works with MetaStock XENITH Data The MetaStock XENITH data feed gives Thomson Reuters MetaStock Pro the highest quality analysis at the best price.
  10. What data feed do you need for Thomson Reuters MetaStock?

    Thomson Reuters MetaStock works with Thomson Reuters DataLink. The Thomson Reuters DataLink data feed gives Thomson Reuters MetaStock the highest quality analysis at the best price.
  11. Do I have to use Thomson Reuters data feed?

    Yes. All MetaStock products work exclusively with Thomson Reuters data feeds.
  12. What time frames can be displayed inside MetaStock?

    Other than tick by tick bars, real-time versions of MetaStock can display any intraday time frame in the range of 1 minute to 1439 minutes. For our end-of-day customers, any combination of daily, weekly, monthly, quarterly, or yearly bars can be displayed.
  13. Is MetaStock compatible with Microsoft's new Vista operating system?

    MetaStock 10.0 and earlier versions are not Vista compatible. Running MetaStock 10.0 or earlier versions on Vista is not recommended, nor will it be supported by MetaStock. MetaStock 10.1, released March 2007 is Vista compatible.
  14. Do I need to order an add-on or does Thomson Reuters MetaStock work on its own?

    Thomson Reuters MetaStock needs the Thomson Reuters DataLink in order to run. Thomson Reuters MetaStock Pro requires MetaStock XENITH for its data. Thomson Reuters MetaStock and Thomson Reuters MetaStock Pro do not need add-ons to operate. Add-Ons enhance the functionality of MetaStock.
  15. Where can I see a demo of the different MetaStock products?

    Check our resources section for video tutorials and demos.
  16. Can I install MetaStock on multiple computers?

    Yes; you may install MetaStock on 2 computers. For example, you can install MetaStock on your Home PC and your LapTop.
  17. What is your Return Policy?

    Please visit our Return Policy page.
  18. I have an old version of MetaStock. How can I upgrade?

    To be eligible to purchase a MetaStock Upgrade you will need your Equis Customer Number. If you do not have it on file, please contact us and we will help you through the process.